Question 1

Do you ship across Canada?

Accepted Answer

Yes. We deliver to every Canadian province and territory through our network of trusted freight partners.

Question 2

What are typical delivery timelines?

Accepted Answer

Once inventory is in our Ontario warehouse, most dealer orders ship within 3–5 business days. Special orders may take longer depending on origin.

Question 3

Are the vehicles under warranty?

Accepted Answer

All Atlas Powersport vehicles include a manufacturer's warranty. Warranty terms vary by product line and are provided with every delivery.

Question 4

How are warranty claims handled?

Accepted Answer

Warranty claims are processed through our Canadian support team. Dealers submit claims through our partner portal for fast turnaround.

Question 5

How long does the import or export process take?

Accepted Answer

From order confirmation to final delivery, most shipments arrive within 8–12 weeks depending on origin, destination, port schedules and customs processing.

Question 6

Are shipments compliant with destination country regulations?

Accepted Answer

Yes. Every shipment is prepared to meet the destination country's requirements, including documentation, safety standards and applicable regulations.

Question 7

How do I become an Atlas Powersport dealer?

Accepted Answer

Contact our wholesale team through the Dealers page or by email at dealers@atlaspowersport.ca. We'll send a complete dealer information pack.

Question 8

Is there a minimum order requirement?

Accepted Answer

Minimums vary by product category and season. Our wholesale team will walk you through options that fit your dealership's size and goals.

Question 9

Do you offer bilingual support?

Accepted Answer

Yes. Our team supports both English and French to serve dealers and partners across all Canadian provinces.

Question 10

How can I get parts or service support?

Accepted Answer

Reach us at info@atlaspowersport.ca during business hours (Monday–Friday, 9 AM–6 PM ET) and our team will respond within one business day.

Frequently asked questions.

Shipping

Warranty

Import & Export Process

Dealers

Support